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Below is a list of some of the services available in New Zealand that offer support, information and help. All services are available 24 hours a day, seven days a week unless otherwise specified.
NATIONAL HELPLINES
Need to talk? Free call or text 1737 any time for support from a trained counsellor
Lifeline – 0800 543 354 or (09) 5222 999 within Auckland
Suicide Crisis Helpline – 0508 828 865 (0508 TAUTOKO)
Healthline – 0800 611 116
Plunket – 0800 933 922
Poison centre – 0800 764 766
Samaritans – 0800 726 666
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DEPRESSION-SPECIFIC HELPLINES
Depression Helpline – 0800 111 757 or free text 4202 (to talk to a trained counsellor about how you are feeling or to ask any questions)
www.depression.org.nz – includes The Journal online help service
SPARX.org.nz – online e-therapy tool provided by the University of Auckland that helps young people learn skills to deal with feeling down, depressed or stressed.
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HELP FOR PARENTS/FAMILIES AND FRIENDS
Commonground – a website hub providing parents, family, whānau and friends with access to information, tools and support to help a young person who is struggling
Parent Help – 0800 568 856
Family Services 211 Helpline – 0800 211 211 for help finding (and direct transfer to) community based health and social support services in your area
Skylight – 0800 299 100 (for support through trauma, loss and grief; 9am-5pm weekdays)
Supporting Families In Mental Illness – 0800 732 825 (for families and whānau supporting a loved one who has a mental illness).
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OTHER SPECIALIST HELPLINES
Alcohol and Drug Helpline – 0800 787 797 or online chat
Are You OK – 0800 456 450 family violence helpline
Gambling Helpline – 0800 654 655
Anxiety phone line – 0800 269 4389 (0800 ANXIETY)
Seniorline – 0800 725 463 A free information service for older people
Shine – 0508 744 633 confidential domestic abuse helpline
Quit Line – 0800 778 778 smoking cessation help
Vagus Line – 0800 56 76 666 (Mon, Wed, Fri 12 noon – 2pm). Promote family harmony among Chinese, enhance parenting skills, decrease conflict among family members (couple, parent-child, in-laws) and stop family violence
Women’s Refuge Crisisline – 0800 733 843 (0800 REFUGE) (for women living with violence, or in fear, in their relationship or family)
Shakti Crisis Line – 0800 742 584 (for migrant or refugee women living with family violence
Rape Crisis – 0800 883 300 (for support after rape or sexual assault)